Long John Black

SHIPPING POLICY

Thank you for visiting and shopping at www.saintperry.com. Following are the terms and
conditions that constitute our Shipping Policy.

Types of Shipments and Delivery Periods

Delivery times depend on the type of delivery selected. We offer the following types of delivery:
•    Standard home: In the store of your choice (delivery time depends on the destination area)
1 - 3 working days 
2 - 4 working days
7 - 14 working days - FREE  

•    Express home: 1 - 3 business days - 9.95 $ 
•    SameDay Atlanta, GA : Same day delivery in Atlanta for orders placed before 1:00PM, Monday to Friday. Deliveries will be made between 6:00 PM EST (some exclusions may apply)

Delivery periods are understood to begin 24 working hours following the date of purchase. Weekend and public holidays are excluded from delivery periods. National, regional and local holidays are respected, as well as those of the market where our warehouse/logistics centre is located.  
During sales or promotion periods and special campaigns, deliveries could have a delay. In addition, store delivery may not be available. Potential delays in delivery can occur for several reasons, such as the customisation of products, unforeseen circumstances, force majeure and when the delivery area is a rural or remote area. 
Unless there are circumstances arising from customisation of the products, or unexpected or extraordinary circumstances occur, we will send you the order within the time indicated on the website for the selected delivery method, and in any event, within the maximum period of 30 days from the date of the Order Confirmation. If, after the established deadline, you have not received your package, contact our Customer Service Department. 
For security reasons we do not guarantee delivery to Post Office Boxes, Hotels, Aparthotels, Residence, Tourist Apartments, Transportation Agency, Logistic Platforms, and / or similar.

Customs, Duties and Taxes

www.saintperry.com SAINT PERRY is not responsible for any customs and taxes applied to your order. Allfees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

After the payment is authorized, you will receive an email with the order number. From this moment on, you can check the order status in the section “My Orders”.  Once shipped, you will receive a warehouse dispatch confirmation email that will include a tracking link. With this link you can know the status and location of your order at any time.

RETURNS AND REFUNDSE

Saint Perry is committed to providing you high quality clothing.

At Saint Perry we value our customers and seek to develop long-term relationships. As such, our approach to customer service begins with understanding your unique situation and how we can help you as an individual.

If you are contemplating a return, please email returns@saintperry.com with the following information:
•    Order Number
•    Reason for return
•    Desired resolution (exchange/refund)
If you prefer to speak to our customer service, please call: 1 404-504-7089  Fax: 1 404-795-0772
Customer Service hours:  Monday - Friday, 9 a.m. - 5:00 p.m. eastern time
We will honor returns for an unworn item(s) purchased at saintperry.com 30 days from the date of the order for a complete refund, however, please do not return your items unless instructed to do so by Saint Perry customer service. 
If a return shipment is necessary, please include the original packing slip OR your name, mailing address, email address, and order number so we can quickly process your exchange or refund. Exchange availability and timeline varies depending on our inventory and shipping options. Refunds will be processed and automatically applied to your credit card or PayPal account used to make the original purchase. Refunds may take up to three weeks to process due to the time often required for shipping and bank processing. The credit may take additional time to post to your account depending on the policies of your credit card company.

Ship returns to the below address:

Return address:

    Attn: Returns
    Saint Perry Clothing, LLC
                    

LIMITATIONS:

•    Refunds will only be issued for products purchased at saintperry.com.
•    No refunds will be issued without a valid order number (which we can find           using your name and address)
•    Only the original purchaser is eligible for a refund or exchange.  
•    No refunds or exchanges are offered for items lost or damaged due to fire,         flood or natural disaster.
•    No refunds or exchanges are available for items marked for “Final Sale”, or         where an order form otherwise stipulates no refunds or exchanges.